Frequently Asked Questions
Everything you need to know about working with Gordon Woodworks
How does payment and shipping work?
Once your order is placed, please allow approximately twelve weeks for your furniture to leave our studio. Every step of the process — from hand-selecting and kiln-drying your unique wood to carving, finishing, and final assembly — is completed with the utmost care to ensure lasting quality.
A 50% deposit is required at the time of ordering to begin production.
All domestic orders are delivered via white-glove, in-home service, ensuring your piece arrives safely and is placed with care. When your furniture is ready to ship, we’ll provide a final shipping quote and invoice for the remaining balance.
For restoration pieces, we’re happy to help coordinate shipping if you’re unable to deliver your item to the studio in person.
Where can I find pricing?
Most of our pieces — aside from chairs — are priced individually based on several factors, including dimensions, wood species, rarity, and the complexity of craftsmanship involved. Because each piece is uniquely made, pricing varies to reflect the time, materials, and detail required.
For specific quotes or custom inquiries, feel free to contact us directly at (844) 513-2441 or info@gordonwoodworks.com. We’re happy to discuss your vision and provide guidance.
How do I care for and maintain my wood furniture?
Our furniture is designed to age gracefully with everyday use. Finished with hand-applied tung oil, each piece develops a rich, natural patina over time — a hallmark of well-crafted, living wood.
For regular upkeep, simply dust with a soft, dry cloth. Avoid chemical cleaners or silicone-based polishes, which can damage the finish. If needed, use a slightly damp cloth followed by a dry one to remove any residue — never leave moisture sitting on the surface.
To preserve the wood and finish:
- Keep your piece out of direct sunlight and away from heat sources
- Use coasters and trivets under hot or damp items
- Wipe spills immediately with a dry cloth
- Avoid placing heavy or abrasive items directly on the surface
Still have questions?
We’re here to help you create the perfect piece for your space.